Analytics preferences. With your permission, Google Analytics measures general site activity using a general content category rather than the specific health page. It does not receive form answers, health details or query strings. Privacy details.

HerDoc
Waitlist

HerDoc is launching soon. We are not taking appointments yet.

Join the waitlist

Everyday GP care

Prescriptions, certificates and referrals online

Talk to a GP about a prescription, medical certificate, specialist referral, blood test or imaging request.

Discuss prescriptions and referrals Check coverage

Telehealth may be appropriate for routine medication renewal and certificate questions when the GP has enough information to assess safety.

Not for emergencies

  • Call 000 or go to the nearest emergency department immediately.
  • Possible stroke. Call 000 or go to the nearest emergency department immediately.
  • For immediate help, call 000 or Lifeline at 13 11 14.

When telehealth can help

Issues we can usually treat online

  • Prescription renewals
  • Medical certificates
  • Blood tests or imaging
  • Specialist referrals

When to see a GP in person or go to ED

  • Controlled medicine requests
  • Emergency medications
  • New complex conditions without assessment
Eligible standard consultations are bulk billed at $0 with no gap. Private standard consultations are $49 AUD and private long consultations are $95 AUD. Medicines, pharmacy, pathology, imaging, specialist, and other external fees may be separate.

What to expect

  1. Step 1

    Book online

    Book your GP appointment online at a time that suits you. Simple, convenient healthcare designed around your busy life.

  2. Step 2

    Speak with a HerDoc Australian GP

    An Ahpra-registered HerDoc GP calls you for a confidential telehealth consultation to discuss your health concerns, assess your needs and recommend appropriate next steps.

  3. Step 3

    Get what you need, straight to your phone

    When clinically appropriate, receive prescriptions, blood test and imaging referrals, specialist referrals and medical certificates directly on your phone. Electronic prescriptions can be filled at participating pharmacies across Australia.

If red flags appear, we’ll direct you to ED or in-person care.

Also called: repeat prescription, medical certificate, referral.

Suitability: Prescription, certificate, referral, or test questions with clinician judgement.

FAQs

What does a visit cost?

Eligible standard GP telehealth visits are bulk billed at $0 with no gap. Private standard visits are $49 AUD and private long visits are $95 AUD; external provider fees are separate.

What can HerDoc treat online?

Common non-emergency GP issues like urinary symptoms, cold and flu symptoms, mild skin concerns, medication questions, certificates and referrals.

Do you handle emergencies?

No. For chest pain, stroke signs, severe bleeding, or suicidal thoughts, call 000 or go to ED.