Analytics consent

We only send non-identifying usage data with your permission. No clinical/PHI data is tracked.

H HerDoc
Pricing & wait times

Transparent virtual GP pricing

Visits start at $49 AUD with typical wait times under 15 minutes for metro areas.

Flat, transparent fees

Consults from $49 AUD. Pharmacy/lab costs are separate.

Fast typical waits

Under 15 minutes during business hours for metro patients.

Patient using virtual GP service on phone
$49 start

Non-emergency telehealth

We redirect emergencies to 000/ED; no controlled drugs.

Patients helped
12k+
Typical wait time
<15 min
Included

What’s included

  • GP consult with an AHPRA-registered clinician for non-emergency care.
  • Scripts, referrals, and certificates when clinically appropriate.
  • Clear next steps and guidance on when in-person care is safer.
Not included

What’s not included

  • Emergency care. For chest pain, stroke signs, severe bleeding, or mental health crisis, call 000 or go to ED.
  • Controlled drugs prescriptions.
  • Pharmacy, lab, or imaging fees (these are charged separately by providers).

Policies & commitments

How we stay compliant

Advertising, safety, and privacy policies that govern what we do online and in consults.

View trust centre

compliance

AHPRA advertising and reviews

No incentivised or cherry-picked reviews; no testimonials that breach AHPRA. Only de-identified, compliant snippets appear in schema where allowed.

ppc

Paid search and offer guardrails

No emergency promises; no controlled-drug ads; no “guaranteed scripts”; promises must match landing copy and `/nllweb.json` stance.

privacy

Privacy and consent

Separate marketing tracking from clinical systems; PHI never sent to analytics; marketing consent is distinct from clinical consent.