Medication review consultations in Australia
Direct answer
A medication review consultation lets you discuss an existing medicine or medication request with an Australian GP where telehealth is suitable. The GP reviews safety, monitoring, side effects, allergies, interactions, and whether in-person care is needed before deciding any next step.
HerDoc may help with
- Existing medicine or repeat medication questions
- Side effects, allergies, and interactions
- Monitoring or follow-up needs
- Whether online care is suitable
Not suitable online
- controlled medicine requests
- urgent symptoms
- new or unclear symptoms needing examination
- requests for a specific medicine without assessment or monitoring information
What happens next
Share relevant context before the consult so the GP can prepare. Information shared before or during intake is not a diagnosis, prescription, certificate, referral, or treatment decision.
Join waitlistHow HerDoc can help with medication review consultations
A medication review consultation is a GP assessment, not a medicine-ordering pathway. It can help you discuss an existing medicine, a repeat medication question, safety concerns, side effects, interactions, or monitoring needs.
If prescribing is clinically appropriate, the GP will explain the next step. A medication request does not guarantee a prescription.
- Existing medicine or repeat medication questions
- Side effects, allergies, and interactions
- Monitoring or follow-up needs
- Whether online care is suitable
What the GP may assess
The GP may ask about the medicine, dose, diagnosis history, current symptoms, allergies, other medicines, pregnancy or breastfeeding where relevant, recent changes, and whether monitoring is up to date.
If the request is not suitable online, the GP may recommend follow-up, monitoring, in-person review, urgent care, or another pathway.
- Medication history
- Safety factors and monitoring
- Symptoms or diagnosis changes
- Whether in-person care is safer
What happens next
Share relevant context before the consult so the GP can prepare. Information shared before or during intake is not a diagnosis, prescription, certificate, referral, or treatment decision.
Possible next steps include advice, follow-up, monitoring, a prescribing pathway where clinically appropriate, in-person review, or another care pathway.
- Start with a non-emergency telehealth consult
- Share medicine details, history, and allergies
- GP assesses suitability
- Follow the GP’s next-step advice
When online medication review may not be suitable
Online medication review may not be suitable for controlled medicine requests, urgent symptoms, unclear diagnoses, complex risk factors, or situations needing examination or monitoring before a decision.
Call 000 or seek urgent local care for severe, sudden, rapidly worsening, or dangerous symptoms.
- Controlled medicine requests
- Urgent symptoms
- Unclear diagnosis or monitoring gaps
- Requests needing examination
Costs, privacy and follow-up
Consult pricing starts from $40 AUD. Medicine costs, pharmacy dispensing fees, pathology, imaging, specialist, and other external fees may be separate.
HerDoc handles sensitive health information as part of care. Follow-up depends on the GP assessment and the agreed care pathway.
When telehealth may not be suitable
- controlled medicine requests
- urgent symptoms
- new or unclear symptoms needing examination
- requests for a specific medicine without assessment or monitoring information
When to seek urgent care
Call 000 or go to an emergency department for severe, sudden, rapidly worsening, or dangerous symptoms, including chest pain, stroke signs, severe breathing difficulty, fainting, severe bleeding, severe pain, suicidal thoughts, or immediate danger.
- controlled medicine requests
- urgent symptoms
- new or unclear symptoms needing examination
- requests for a specific medicine without assessment or monitoring information
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Related pages
FAQs
What is a medication review consultation?
It is a GP consult where your medication question, history, current medicines, safety factors, and suitability for telehealth are reviewed.
What happens if the GP declines my medication request?
The GP may explain why and recommend monitoring, follow-up, in-person review, urgent care, or another pathway.
What happens if prescribing is clinically appropriate?
If prescribing is clinically appropriate, the GP will explain the next step after assessment.
What information helps the GP?
Current medicine details, dose, diagnosis history, side effects, allergies, other medicines, recent changes, and monitoring history can help the GP assess safety.
When is online medication review not suitable?
It may not be suitable for controlled medicine requests, urgent symptoms, unclear diagnoses, monitoring gaps, or concerns needing examination.
Are medicine or pharmacy costs included?
No. Medicine costs and pharmacy dispensing fees may be separate from the HerDoc consult fee.