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Comparison

Cold & flu: telehealth vs in-person GP

Safe guidance on when telehealth is enough and when to see a GP in person or go to ED.

Telehealth cold/flu care Book now
Telehealth is appropriate when
  • Runny nose, mild sore throat, low-grade fever responding to meds.
  • Mild cough without breathing difficulty.
  • Need a sick certificate for work/uni with mild symptoms.

Consults from $49 AUD; no controlled drugs; clinician decides suitability.

See a GP in person when
  • Breathing is difficult, or chest pain develops.
  • High fever persists despite medication.
  • You’re immunocompromised or pregnant with worsening symptoms.
Go to ED/000 immediately if you have
  • Call 000 or go to the nearest emergency department immediately.
  • Possible stroke. Call 000 or go to the nearest emergency department immediately.
  • For immediate help, call 000 or Lifeline at 13 11 14.