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Everyday GP care

Get work/uni certificates online when appropriate

Request fit-for-work/uni certificates for minor illnesses with GP discretion. Not for emergencies or high-risk roles.

Request a certificate Check coverage

Telehealth is appropriate for minor certificates; clinician decides suitability.

Not for emergencies

  • Call 000 or go to the nearest emergency department immediately.
  • Possible stroke. Call 000 or go to the nearest emergency department immediately.
  • For immediate help, call 000 or Lifeline at 13 11 14.

When telehealth can help

Issues we can usually help with online

  • Minor illness certificates
  • Follow-up certificates
  • Short absences with clear symptoms

When to see a GP in person or go to ED

  • High-risk roles needing physical exam
  • Severe symptoms
  • Controlled drugs requests
Consults from $49 AUD; certificates provided when clinically appropriate.

What to expect

Book a time that suits you. Our triage will ask about symptoms and any red flags.

An AHPRA-registered GP decides if a certificate is appropriate based on your symptoms and role.

High-risk roles or severe symptoms may require in-person assessment.

Also called: online certificate, medical certificate online, fit for work certificate.

Suitability: Minor certificates may be suitable via telehealth; clinician decides based on role/symptoms.

FAQs

What can HerDoc treat online?

Common non-emergency GP issues like UTIs, URIs, mild skin concerns, repeats, certificates, and referrals.

What does a visit cost?

Standard GP telehealth visits start at $49 AUD; pharmacy/lab fees are separate.

Do you handle emergencies?

No. For chest pain, stroke signs, severe bleeding, or suicidal thoughts, call 000 or go to ED.

Clinical review