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H HerDoc
Services & conditions

Virtual GP services without the waiting room

Australian virtual GP care for everyday, non-emergency needs. Clear scope, fast booking, and AHPRA-registered clinicians.

Safety-first scope

Not for emergencies; red flags sent to 000/ED.

Fast, clear steps

Book, triage, consult, plan delivered digitally.

Online GP services illustration
Virtual GP

Service hubs

What we offer online

Everyday GP consults, scripts, certificates, referrals, and women's health — with transparent scope and escalation.

How telehealth compares
Telehealth

Online GP for everyday care

Virtual GP consults for common non-emergency issues, scripts, referrals, and medical certificates where appropriate.

Not for emergencies; telehealth for everyday GP care.

primary-care
Telehealth

Scripts and referrals online

Repeat prescriptions, pathology referrals, imaging, and fit-for-work/uni certificates where clinically appropriate.

No controlled drugs; clinicians decide suitability.

scriptsreferrals
Telehealth

Women’s health telehealth

GP-led telehealth for contraception, menopause support, UTIs, and everyday women’s health needs.

Virtual-only, not for emergencies.

women's-health

Conditions we support

Top reasons patients book

Everyday GP issues suited to telehealth. Severe symptoms and emergencies are escalated to in-person care or 000.

Safety & scope
Everyday GP

UTI care online

Fast, non-emergency UTI care from AHPRA-registered clinicians. Scripts when appropriate, clear safety guidance when not.

  • Painful urination
  • Frequent urination
  • Mild urgency without fever
Everyday GP

Cold and flu care online

Get advice, sick certificates, and symptom relief guidance for non-severe cold/flu symptoms without the waiting room.

  • Runny nose
  • Sore throat
  • Mild cough
Everyday GP

Skin rash and irritation online

Get guidance for mild skin rashes, irritation, and non-severe skin issues. Not for severe infections or rapidly spreading rashes.

  • Mild rash
  • Contact dermatitis
  • Minor eczema flare

Clinicians

Meet the GPs who look after you

AHPRA-registered clinicians focused on safe telehealth, clear escalation, and women-first care.

Trust & safety
D

Physician

Dr Amy Wen, MBBS, FRACGP

MBBS, FRACGP

FRACGP with 10+ years in women’s health and virtual-first GP care. Focused on safe, transparent telehealth and clear escalation pathways.

D

Physician

Dr Leo Thompson, MBBS, FRACGP

MBBS, FRACGP

FRACGP who enjoys safe, rapid virtual consults for scripts, certificates, and routine GP care. Strong focus on red-flag awareness and patient education.

D

Physician

Dr Sophia Nguyen, MBBS, FRACGP

MBBS, FRACGP

FRACGP with deep experience in women’s health, mild mental health, and telehealth triage. Advocates for consented, privacy-first care.

D

Physician

Dr Karen Lee, MBBS, FRACGP

MBBS, FRACGP

FRACGP focused on respiratory care and practical telehealth for everyday GP needs, including certificates when appropriate.

D

Physician

Dr Hassan Ali, MBBS, FRACGP

MBBS, FRACGP

FRACGP experienced in virtual-first dermatology-lite and safe prescribing online; emphasizes clear safety guidance and escalation.