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Everyday GP care

Talk to a GP online about low-intensity mental health concerns

Discuss mild anxiety or low mood and get guidance, referrals, and certificates when appropriate. Not for crisis care.

Book a mental health consult Check coverage

Telehealth is appropriate for low-intensity concerns; crises are referred to ED/000.

Not for emergencies

  • Call 000 or go to the nearest emergency department immediately.
  • Possible stroke. Call 000 or go to the nearest emergency department immediately.
  • For immediate help, call 000 or Lifeline at 13 11 14.

When telehealth can help

Issues we can usually help with online

  • Mild anxiety check-ins
  • Low mood discussions
  • Referrals for psychology
  • Short certificates for mild symptoms

When to see a GP in person or go to ED

  • Suicidal thoughts
  • Self-harm plans
  • Severe depression or psychosis
  • Emergency mental health
Consults from $49 AUD; referrals provided when appropriate; no controlled drugs.

What to expect

Book a time that suits you. Our triage will ask about symptoms and any red flags.

An AHPRA-registered GP listens to your concerns, and provides guidance or referrals when appropriate.

For crisis situations, we direct you to ED/000 or crisis lines immediately.

Also called: mild anxiety, low mood, mental health telehealth.

Suitability: Low-intensity mental health conversations; crises are redirected to emergency care.

FAQs

What can HerDoc treat online?

Common non-emergency GP issues like UTIs, URIs, mild skin concerns, repeats, certificates, and referrals.

What does a visit cost?

Standard GP telehealth visits start at $49 AUD; pharmacy/lab fees are separate.

Do you handle emergencies?

No. For chest pain, stroke signs, severe bleeding, or suicidal thoughts, call 000 or go to ED.

Clinical review